"It will be a mess to identify owners of phones and prescription glasses unless you can visit the Lost & Found and test and feel it." What's your best theme park lost and found story? If you want to check on a previously-filed report, or just to do things the old-fashioned way, Disney World's lost-and-found phone number is +1-40. If you lost something at one of the Walt Disney World hotels, Disney asks that you continue to call the hotel's concierge. The online reporting tool is for anyone who lost something at one of the Disney World theme or water parks, the ESPN Wide World of Sports complex or on a Disney World bus, boat, or monorail. So if you just lost something, it's still worth your time to ask at the location where you think you left it, or to check in with the park's Guest Services office before jumping online to film a report. Regular stuff, such as sunglasses and toys, gets held for 30 days.ĭo note that even though this new system is online, it's still dependent upon human beings in the park finding your item and turning them into a lost-and-found holding location. Disney will hold unique and obviously valuable items, such as wallets and phones, for up to 90 days. Recent Walt Disney World visitors can go to /lostandfound to file a report to see if their item has been retrieved and turned in. You can buy your tickets, make your reservations, check into a hotel, order a meal, download your photos and arrange a ride from park to park online, so why shouldn't you be able to check to see if anyone found your lost item, too?ĭisney is now making that happen, partnering with a company called, which manages lost-and-found inventory online for hundreds of hotels and other tourist destinations. Even when I worked at the Magic Kingdom - back when dinosaurs roamed the park and would lose stuff like their camera's exposed film canisters - we would walk all the items we'd found at the end of the day to City Hall, so that Guest Services could hold them for any people who came to claim them.Īs more customer service functions move online, it's only natural that, eventually, lost-and-found would move there, too. As one of the world's most-visited tourist destinations, Walt Disney World long has maintained an immense lost-and-found operation.
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